Account Deletion

Last Updated: June 17, 2026

At NavuMilan, we respect your privacy and give you full control over your personal data. If you no longer wish to use our matrimonial services, you can permanently delete your account and all associated data at any time.

⚠️ Secure Deletion Inside the App

For your security, account deletion must be performed directly within the NavuMilan mobile app. Since we authenticate user registration securely via a WhatsApp OTP verification flow, this prevents unauthorized or fraudulent attempts to delete your profile by third parties.

How to Delete Your Account (In-App Path)

Please follow these steps inside the NavuMilan mobile application to delete your account:

Open the App

Launch the NavuMilan app on your mobile device and make sure you are logged in to the account you wish to delete.

Navigate to My Profile

Tap on the My Profile tab in the bottom navigation bar (located on the far right of the bottom tab bar).

Open Settings Menu

Tap on the Settings (gear) icon in the top right corner of the profile screen. This will slide up the settings options sheet from the bottom.

Select Privacy Settings

From the options in the settings menu, select Privacy Settings.

Tap Delete My Account

Scroll down to the Account Control section and tap on Delete My Account.

Confirm and Complete Deletion

Review the warning dialog, tap Continue, choose a reason for deleting your account, provide any feedback if you wish, and tap the final Delete Account button. Your account and all data will be immediately deleted.

What Happens When You Delete Your Account

Once you confirm your account deletion, the following actions take place:

Live Database Purging: All your personal details (name, date of birth, caste/paraganu details, location), profile photo, mutual connections, saved profiles, and active device sessions are permanently wiped from our live Firestore databases.
Photo Storage Removal: Your profile photo is permanently deleted from our secure Firebase Cloud Storage bucket.
Compliance Retention (Deletion Log): In strict compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, Information Technology Rules, 2021, and CERT-In guidelines, a minimal encrypted, write-only Deletion Audit Log (containing your UID, mobile number, registered email, deletion timestamp, and feedback) is archived securely for a mandatory period of 180 days post-deletion. After this period, it is automatically purged forever using a database TTL (Time-To-Live) rule.

Need Assistance?

If you encounter any issues deleting your account or do not have access to your mobile device, please feel free to contact our Grievance & Data Protection Officer for manual deletion support:

Entity Name: MUKM CENTRE (NavuMilan)
Contact Email: navumilan@gmail.com
Grievance & Data Protection Officer: Grievance Officer, MUKM CENTRE
Registered Address: A-5, Ramnagar, Near Compost Plant, Kalali Fatak, Atladara, Vadodara, Gujarat - 390012