Account Deletion | NavuMilan - Vankar Matrimony

At NavuMilan, we respect your privacy and give you full control over your personal data. If you no longer wish to use our matrimonial services, you can permanently delete your account and all associated data at any time.

⚠️ Secure Deletion Inside the App

For your security, account deletion must be performed directly within the NavuMilan mobile app. Since we authenticate user registration securely via a WhatsApp OTP verification flow, this prevents unauthorized or fraudulent attempts to delete your profile by third parties.

How to Delete Your Account (In-App Path)

Please follow these steps inside the NavuMilan mobile application to delete your account:

Open the App

Launch the NavuMilan app on your mobile device and make sure you are logged in to the account you wish to delete.

Navigate to My Profile

Tap on the My Profile tab in the bottom navigation bar (located on the far right of the bottom tab bar).

Open Settings Menu

Tap on the Settings (gear) icon in the top right corner of the profile screen. This will slide up the settings options sheet from the bottom.

Select Privacy Settings

From the options in the settings menu, select Privacy Settings.

Tap Delete My Account

Scroll down to the Account Control section and tap on Delete My Account.

Confirm and Complete Deletion

Review the warning dialog, tap Continue, and select your deletion reason. The process depends on your reason:

If you selected "I found my partner on NavuMilan":
- Enter your partner's Display ID (Mutual Partner ID) to link your profiles.
- Upload a couple or wedding photo for the Success Stories section.
- Tap the final Delete Account button. The app will securely save the couple/wedding photo to be shown exclusively in our Success Stories section, and then permanently wipe all other profile and account data.
For all other deletion reasons:
- Select any other reason from the dropdown menu (e.g., "Not getting good matches", "Privacy concerns").
- Provide optional written feedback.
- Tap the final Delete Account button to wipe all your data from our servers.

What Happens When You Delete Your Account

Need Assistance?

If you encounter any issues deleting your account or do not have access to your mobile device, please feel free to contact our Grievance & Data Protection Officer for manual deletion support:

Entity Name: MUKM CENTRE (NavuMilan)
Contact Email: navumilan@gmail.com
Grievance & Data Protection Officer: Grievance Officer, MUKM CENTRE
Registered Address: Vadodara, Gujarat, India