Terms and Conditions for NavuMilan

Last Updated: June 25, 2026

Welcome to NavuMilan (the "App" or "Website" or "Platform"). User access to and use of the NavuMilan website ("Site") and its related application ("Applications") as well as the services offered herein, including any membership or subscription services (hereinafter collectively referred to as the "Platform"), are owned and operated by MUKM CENTRE ("NavuMilan") in India.

These Terms and Conditions ("Terms" or "Agreement") constitute a legally binding contract between you (the "User" or "Data Principal") and MUKM CENTRE ("we," "our," or "us"). Please read these Terms carefully before downloading, registering, or using the Platform. By accessing or using the App, you signify your absolute acceptance of and agreement to be bound by these Terms. If you do not agree, you must immediately uninstall and discontinue all use of the Platform.

1. Eligibility & Matrimonial Scope

Strict Matrimonial Purpose: NavuMilan is strictly a matrimonial platform designed to facilitate matchmaking for solemnizing legal marriages. It is not a dating app, social networking site, or platform for casual relationships, commercial transactions, or any illicit activities.
Marriageable Age: By registering on the App, you represent and warrant that you are of legal marriageable age under the laws of India, which is 21 years or older for males and 18 years or older for females.
Legal Capacity: You represent and warrant that you are legally competent to contract under the Indian Contract Act, 1872, and have not been prohibited or restricted by any law, court order, or law enforcement agency from entering into a matrimonial alliance or using matchmaking services.

2. Account Registration, Verification & Security

WhatsApp OTP Verification: Access to the platform requires authentication. To verify your identity, you must provide a valid Indian mobile number. Registration is authenticated strictly via a One-Time Password (OTP) sent via WhatsApp (utilizing third-party APIs and server-side verification). The use of virtual numbers, VOIP, or temporary SIMs is strictly prohibited.
No Biometric Processing: NavuMilan does not collect, process, or store device-level biometric data (such as fingerprints or facial scans) on its servers.
Single Profile Policy: You are permitted to register and maintain only one (1) active profile on the Platform. Duplicate profiles, fake accounts, or impersonation of other individuals will result in immediate and permanent termination of all associated profiles.
Confidentiality: You are solely responsible for maintaining the confidentiality of your device and login credentials. You agree to accept liability for all activities occurring under your account.

3. Data Segmentation & "Privacy Lock"

To protect your privacy, NavuMilan implements a strict database and UI-level segmentation:

Public Profile Data: Basic profile fields including Name, Age, Birth Year, Gender, Height, Weight, Diet, City, Taluka, Religion, Caste, Sub-caste, and Profile Photo (if public visibility is enabled) are visible to registered users.
Private Profile Data: Highly sensitive details - specifically your Mobile Number, Date of Birth, Annual Income, Profile Photo (Controlled), Family Names, Native and Mosad, College Name, and Company Name - are protected by our proprietary "Privacy Lock" mechanism.
Mutual Connection Enforced Access: As enforced at the database layer (via database rules), your Private Profile Data is strictly encrypted or masked. It is only revealed to another user after a Mutual Match is established (meaning you have sent an interest request, and the other user has accepted it, or vice versa).
Offline Share Disclaimer: Once a Mutual Match is established and your masked data is revealed, the platform has no control over how the receiving user utilizes that information. You acknowledge that you share details at your own discretion and risk.

4. Automated Document Generation (Bio-Data PDF)

On-Device PDF Generation: The App provides an automated utility that compiles your profile details and generates a localized Matrimonial Bio-Data PDF for sharing.
User Responsibility & Shared Links: The generated PDF contains a deep-link routing back to your profile.
Export and Distribution Disclaimer: Once you download, export, or share the Bio-Data PDF outside the App (e.g., via WhatsApp, email, or physical print), MUKM CENTRE has zero control, responsibility, or liability over the security, integrity, or distribution of that document. You agree that any misuse, altering, unauthorized forwarding, or leak of the PDF by you or third parties is entirely your liability.

5. Platform Integrity & Prohibited Activities

You agree that you will not, under any circumstances, engage in the following:

Screenshots & Screen Recording: We employ OS-level security measures to block screenshots and screen recordings of other users' profile pages within the Android application. Bypassing or attempting to bypass this protection via emulators, rooting, external capture hardware, cameras, or third-party modifications is a direct and material breach of this Agreement.
Automated Scraping & API Abuse: Using automated scripts, scrapers, bots, or spiders to access, harvest, crawl, or download user data or profiles is strictly prohibited. The platform employs strict rate-limiting. Bypassing or attempting to bypass these rate limits is a violation of contract and a cybersecurity offence.
Profile Sharing & Consent: While the Platform allows you to share another user's official profile deep-link (which reveals only minimal, public details), copying, posting, or distributing any user's private profile information, photos, or complete profile details outside the Platform without their explicit consent is strictly prohibited. You are only permitted to share the official profile link.
Harassment and Commercial Use: You shall not use the platform to solicit users for commercial purposes, prostitution, dating, escort services, financial transactions, or spam. Any form of abuse, harassment, obscene language, or defamatory content will result in immediate termination and reporting to authorities.

6. Role as an Intermediary & Disclaimers

IT Act Intermediary Status: NavuMilan (operated by MUKM CENTRE) acts strictly as an "Intermediary" as defined under Section 2(w) of the Information Technology Act, 2000. We do not initiate the transmission, select the receiver of the transmission, or select or modify the information contained in the transmission.
No Background Verification: We do not conduct background checks, forensic investigations, police verification, credit checks, or character screenings of any user. All profile data is self-reported by the users. The duty of due diligence lies solely on you. You must independently verify the character, family details, caste, marital status, employment claims, and all other information of any user/match before meeting or finalizing marriage plans.
Match Scores Disclaimer: Compatibility percentages ("Match Scores") are generated client-side by basic algorithms based on user-entered preferences (Age, Location, Diet, Education). These scores are purely informational and do not represent a guarantee of compatibility, marriage success, or endorsement of any profile by the platform. We are not responsible or liable for any decisions, actions, or matchmaking outcomes based on these automated calculations.

7. Payments & Billing

Third-Party Payment Processors: Payments for premium packages or subscriptions are processed via authorized third-party payment gateways. We do not store credit card numbers, CVVs, or internet banking credentials.
Non-Refundability: All premium purchases, tokens, or subscriptions made on NavuMilan are strictly final, non-cancellable, and non-refundable under any circumstances, unless mandated by statutory laws.

8. Limitation of Liability

To the maximum extent permitted by applicable Indian laws, MUKM CENTRE, its proprietor, employees, developers, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to:

Emotional distress, mental agony, physical injury, or bodily harm arising out of communication or meetings with matches.
Financial fraud, matrimonial cheating, cheating by impersonation, or theft committed by other users.
Loss of data, security breaches, or technical downtime resulting from third-party services (including payment gateways, SMS delivery systems, and cloud databases).
Data leaks occurring outside the app due to user-exported Bio-Data PDFs.

In no event shall our total aggregate liability for all claims arising out of this Agreement exceed the exact amount paid by you to NavuMilan for premium services in the thirty (30) days preceding the claim. The Platform and all automated calculations are provided strictly on an "AS IS" and "AS AVAILABLE" basis.

9. Absolute Indemnity

You agree to protect, defend, indemnify, and hold harmless MUKM CENTRE, its proprietor, affiliates, developers, and representatives from and against any and all claims, lawsuits, disputes, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

Your breach of this Agreement or violation of any applicable laws.
Any fraudulent, incorrect, or misleading profile details uploaded by you.
Your misuse of the Platform, including bypassing screenshot restrictions, scraping, or harassing other members.
Claims filed by third parties or other users resulting from your interactions or behavior off-line.

10. Governing Law, Dispute Resolution & Arbitration

Governing Law: This Agreement, the interpretation thereof, and any disputes arising out of your relationship with the Platform shall be governed strictly by the laws of India, without reference to conflict of laws principles.
Mandatory Mediation/Negotiation: In the event of any dispute, claim, or controversy, both parties agree to first attempt to resolve the issue amicably through mutual negotiations and discussion.
Binding Arbitration: If amicable settlement is not reached within thirty (30) days, the dispute shall be referred to and resolved by binding sole-arbitrator arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 (as amended). The seat and venue of the arbitration shall be Vadodara, Gujarat, India. The language of the arbitration shall be English or Gujarati. The award passed by the arbitrator shall be final, binding, and executable on both parties.
Exclusive Jurisdiction: Subject to the arbitration clause above, both parties agree to submit to the exclusive jurisdiction of the competent courts located in Vadodara, Gujarat, India to resolve any legal disputes.

11. Intellectual Property Rights

Proprietary Ownership: All rights, titles, and interests in the NavuMilan application, including its source code, database architecture, UI/UX designs, logo, matching algorithms, structured Display ID generation schemes, and technical documentation are the exclusive intellectual property of MUKM CENTRE.
License to User Content: By uploading photos, bio-data, and profile details, you grant us a non-exclusive, worldwide, royalty-free license to host, display, translate, and process this data for the sole purpose of providing matchmaking services to you.

12. Account Termination & Data Archival

Voluntary Deletion: You can request the permanent deletion of your account at any time via the in-app settings.
Data Erasure: Upon deletion, all your active profile details will be permanently erased from the live database.
Compliance Retention (Deletion Log): In strict compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India, Information Technology Rules, 2021, and CERT-In guidelines, we retain a minimal Deletion Audit Log for a mandatory period of 180 days post-deletion. This log is write-only, encrypted, and automatically deleted after 180 days.

13. Contact & Grievance Redressal

If you have any questions, legal queries, or wish to report a violation of these Terms, please contact us:

Entity Name: MUKM CENTRE (NavuMilan)
Contact Email: navumilan@gmail.com
Registered Address: Vadodara, Gujarat